Connector Catalog
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Freshdesk

Overview

The Freshdesk supports full refresh and incremental sync. You can choose if this connector will copy only the new or updated data, or all rows in the tables and columns you set up for replication, every time a sync is run. There are two types of incremental sync:
  • server level (native) - when API supports filter on specific columns that Airbyte use to track changes (updated_at, created_at, etc)
  • client level - when API doesn't support filter and Airbyte performs filtration on its side.

Output schema

Several output streams are available from this source:
If there are more endpoints you'd like Airbyte to support, please create an issue.

Features

Feature
Supported?
Full Refresh Sync
Yes
Incremental Sync
Yes
SSL connection
Yes
Namespaces
No

Performance considerations

The Freshdesk connector should not run into Freshdesk API limitations under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.

Getting started

Requirements

  • Freshdesk Account
  • Freshdesk API Key

Setup guide

Changelog

Version
Date
Pull Request
Subject
0.2.11
2021-12-14
8682
Migrate to the CDK
0.2.10
2021-12-06
8524
Update connector fields title/description
0.2.9
2021-11-16
8017
Bugfix an issue that caused the connector not to sync more than 50000 contacts
0.2.8
2021-10-28
7486
Include "requester" and "stats" fields in "tickets" stream
0.2.7
2021-10-13
6442
Add start_date parameter to specification from which to start pulling data.
Last modified 9mo ago
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On this page
Overview
Output schema
Features
Performance considerations
Getting started
Requirements
Setup guide
Changelog