Connector Catalog
Sources
Zendesk Support

Sync overview

The Zendesk Support source supports both Full Refresh and Incremental syncs. You can choose if this connector will copy only the new or updated data, or all rows in the tables and columns you set up for replication, every time a sync is run.
This source can sync data for the Zendesk Support API. This Source Connector is based on a Airbyte CDK. Incremental sync are implemented on API side by its filters

Output schema

This Source is capable of syncing the following core Streams:
The streams below are not implemented. Please open a Github issue or request it through Airbyte Cloud's support box if you are interested in them.
Tickets
Help Center

Data type mapping

Integration Type
Airbyte Type
string
string
number
number
array
array
object
object

Features

Feature
Supported?(Yes/No)
Notes
Full Refresh Sync
Yes
Incremental - Append Sync
Yes
Incremental - Debuped + History Sync
Yes
Enabled according to type of destination
Namespaces
No

Performance considerations

The connector is restricted by normal Zendesk requests limitation.
The Zendesk connector should not run into Zendesk API limitations under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.

Getting started

Requirements

  • Zendesk Subdomain
  • Auth Method
    • API Token
      • Zendesk API Token
      • Zendesk Email
    • OAuth2.0 (obtain access_token by authorising your Zendesk Account)

Setup guide

We recommend creating a restricted, read-only key specifically for Airbyte access. This will allow you to control which resources Airbyte should be able to access.
  • OAuth2.0 (Only for Airbyte Cloud) Simply proceed by pressing "Authenticate your Account" and complete the authentication with your Zendesk credentials.

CHANGELOG

Version
Date
Pull Request
Subject
0.2.3
2022-03-23
11349
Fixed the bug when Tickets stream didn't return deleted records
0.2.2
2022-03-17
11237
Fixed the bug when TicketComments stream didn't return all records
0.2.1
2022-03-15
11162
Added support of OAuth2.0 authentication method
0.2.0
2022-03-01
9456
Update source to use future requests
0.1.12
2022-01-25
9785
Add additional log messages
0.1.11
2021-12-21
8987
Update connector fields title/description
0.1.9
2021-12-16
8616
Adds Brands, CustomRoles and Schedules streams
0.1.8
2021-11-23
8050
Adds TicketMetricEvents stream
0.1.7
2021-11-23
8058
Added support of AccessToken authentication
0.1.6
2021-11-18
8050
Fix wrong types for schemas, add TypeTransformer
0.1.5
2021-10-26
7679
Add ticket_id and ticket_comments
0.1.4
2021-10-26
7377
Fix initially_assigned_at type in ticket metrics
0.1.3
2021-10-17
7097
Corrected the connector's specification
0.1.2
2021-10-16
6513
Fixed TicketComments stream
0.1.1
2021-09-02
5787
Fixed incremental logic for the ticket_comments stream
0.1.0
2021-07-21
4861
Created CDK native zendesk connector
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On this page
Sync overview
Output schema
Data type mapping
Features
Performance considerations
Getting started
Requirements
Setup guide
CHANGELOG